We want you to be satisfied with your purchase. If for any reason you are dissatisfied with the service you have received, we offer a refund policy as outlined below.
Refunds are only available within the first 2 days after your purchase. If 2 days have passed since your purchase, we cannot offer a refund. To be eligible for a refund, you must provide a valid reason for your dissatisfaction with our service.
To request a refund, please contact our support team at support@octavee.com with the following information:
Our team will review your request and, if your refund is approved, the funds will be returned to your original payment method within 5-10 business days.
Refunds are not provided for services that have been fully used or consumed. Additionally, refunds will not be granted in cases of misuse or abuse of our service. We reserve the right to deny a refund request if we determine that the request does not meet our refund criteria.
If you have any questions or concerns regarding our refund policy, please reach out to us at support@octavee.com.
Last updated: 9/19/2024